Hi. I need to purchase replacement balances for my windows. These are the parts that need to be replaced. The one marked 32 4 EN is for a window weighing 32 pounds. The other is for a window weighing 19 pounds. Can you tell me which part i need to purchase?
Pam
Casey from SWISCO responded:
April 5, 2021
Hello, With this combination of attachments, you could have either an S380-33 or S385-33 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need 3240 spring strength options for your replacement balances. Thank you and let us know if you have any other questions or concerns. Comparison of the S380 and S385 balance shoes.
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