Have some balances that I need to special order. Trying to add photos but not working. they are non-tilting single hung 9/16-1/2 inch and the numbers on them are 3405, 3440, (2930 no picture of this one as could not get out yet.)
Thanks for your help
Tom
Tom from SWISCO responded:
July 18, 2022
Thanks for reaching out to us, Tom. We can supply these balances but so far I'm not sure what aspect of them will be a special order. Can you go into more detail as to what makes these different from our more standard balances? Can you also confirm that first stamp? I'm wondering if that "3405" is a typo and you meant to type "3450" instead. If it does read "3405" then I will need you to weigh that sash on a scale and tell me its precise weight, down to the ounce. |
Tom from SWISCO responded:
July 26, 2022
Gotcha, thanks. So what we're looking at are three different sized balances made to the following configurations:
We can make these balances for you no problem. Can you just give me a count in each case? Our minimum purchase quantity is 2 and we have to set that ahead of time. I will then email you three purchase links and price quotes that you can use to add the requested balances to your cart. You can then checkout as normal. |
Tom from SWISCO responded:
July 27, 2022
I agree, that's definitely a match for our 18-161. Please note that this will not be included with the custom links I'm about to email you, so don't forget to add that to your cart before you checkout. For now, I'll send those over to you now. Please let me know if you had any questions. |
Tom from SWISCO responded:
September 7, 2022
Sure thing! I'll email you another link for this exact configuration. You may then add it to your cart to checkout, same as before. |