Window balances BSI 2820 and we need clips

A quick learner from Charlottesville, VA says:
Windows 19 plus years. Top sash is stationary. We need several windows repaired. Photos are included. Any help will be appreciated. Thank You.
Elizabeth
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Casey from SWISCO responded:

Hello,

It looks like you have either our S351-29, with a 15-002 bottom attachment, or S390-29, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. You'll also need a 2820 spring strength option for your replacement balances. 

With that being said, your shoe looks rather small. If the depth measures 7/8", let us know and we can go from there. Thank you!

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.
A quick learner from Charlottesville, VA says:
The shoe looks like 7/8 inch. Thank You for your help
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Casey from SWISCO responded:

Thanks for getting back to us. Unfortunately, we do not carry a 7/8" bottom fitting without wings as shown in your photos but we can provide custom balances with the 7/8" deep 15-029 winged bottom and non-winged 19-002 top fittings. We'd just need you to confirm the number of balances that you need, with the minimum being two, to send you an order link and price quote. 

Though the wings of the 15-029 may not be a problem, you could also try purchasing the S351-29 channel balances and shaving down the back of the bottom fitting to match your original balance. Just keep in mind that once parts are modified, they are no longer eligible to be returned. 

A quick learner from Charlottesville, VA says:
We have no experience on which to choose between the two options you suggested, so please send us a link for ordering two balances with whatever ends you recommend that we try first. If we can modify those to work successfully, we'll order more of the same. We'll try your second recommendation if, and only if, we have difficulty with whatever you recommend we try first.
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Casey from SWISCO responded:

Unfortunately, we can't recommend one over the other since neither is an exact match for your original balances. It's completely up to you if you would like to try our stock S351 balances first or if you would like to try the custom balances with a 7/8" shoe. 

A quick learner from Charlottesville, VA says:
We would like to try 2 S351 balances first and see if that works for us. We will then try something else if that does not work. Thank you for working with us
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Casey from SWISCO responded:

That sounds like a plan. The S351-29 channel balances with a 2820 strength option can be purchased directly on our website. Just let us know if you need anything else. 

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