Window balance/spring

Question

I'm not sure they have to get these out, however I have four Windows where the balance is stuck at the bottom that even if you try to put the tab on the window into the balance and lift it back up it does not want to move. It seems opposite of what I'm used to when it comes to bad window balances.

Tom · Accepted Answer

Looks like you have a tilt window channel balance with a ribbed channel. These can be a bit of a pain, since it's necessary to remove the entire jamb liner to take the balance out.

We can help walk you through it, but before we start suggesting this or that procedure, I'd like a photo of the pivot shoe at the end of the balance cord at the bottom. That will allow us to identify what kind of balance you have and how to work from there.