Window cannot stay up

Question

I have window that will not stay in open position. It has twist balance system.

Seems the twist balance part is fine. the pin on one side has rusted and broken off in the shoe.

The windows are approximately 23 or 25 years old, can not locate any name or info on them.

I would like to purchase several of the pins that mount in the window and the shoes that the pins insert into, if they are available.

Thank You

Bill

Casey · Accepted Answer

Hello, thank you for writing in. Could you please show me your pivot bar and pivot shoe removed from the window? In regards to the pivot shoe, I will need to know the width and depth of the shoe, as this will ensure that it fits properly within the jamb. Thanks!