Thanks for replying. I'll begin to fill out the forms.
Based on your answers...I do have another question. If one of the channels does not have a bottom shoe, then what purpose is it serving in the window or how is it functioning?
Currently I have only one channel in one of my windows, the other doesn;t have any, which is why I need to order replacements.
Thanks again.
Ok, great...thanks for the additional part references.
One further question before I order...how do I install the channel balance on the hinge side of the window? Should the winodw be in the open or close position when installing the balance or does the winodw need to be completely removed, including hinges, in order for the channel to install?
Thank you!
Mike,
I have a silverline hinged window and one of the hinges broke on it as well as the stop for the channel balance (26" long) on one side and I did find some other broken parts on the floor. Please let me know if you can give me a full list of hardware needed to bring my window back to operational.
I would really appreciate the help.
Thanks, George.
Mike,
The other balance is missing but on the one I have the number is 2540 #. From looking at another window in the house it seems that I have the following issues with this window -
1. Broken Hinge
2. Broken bottom piece (shoe) of balance (this is the piece to the right of the hinge in the photo with the 3 pieces)
3. Broken Balance stop attached to window frame.
4. Missing balance
Let me know if this is correct. Again the balance is 26" long.
I really appreciate your help.
George
Thanks for getting back to me. Is the other window you mentioned identical to this one? If so, you could possibly get all the stamp information you need from that window. There's a possibility that your second balance has a different stamp than the first, and I would like to make certain before we go on with the custom order.
Also, as you can see from the thread above, one of the balances actually won't even have a bottom shoe. That is part of the design of this system. Your balance may not be broken. Please confirm.
Paul,
The other window is smaller in size but same style. I will look at the other window about the shoe and numbers.
George.
Paul,
I finally got around to getting the stamp from the second balance. Its 2530 #. The 2530 has the shoe and 2540 does not. Hopefully you can help me now to get everything I need to fix my window. Both balance on the window is broken at some part or the other. Thank you for your continued help in this matter.
George.