Window channel balance

A home owner from Altoona, FL says:
May 26, 2018
I have a 15" window channel balance that the cord broke on. The first picture shows the only markings on the balance. They read 14-5 KM5 CMC 68.
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Tom from SWISCO responded:
May 31, 2018

Thanks for posting I believe you have either our S380-15 or S385-15, depending on the depth of the bottom shoe. Look these over and see what you think. In either case, I'd recommend our 1450 option.
15" Series 380 Channel Balance
15" Series 380 Channel Balance
S380-15
$9.34
15" Series 385 Channel Balance
15" Series 385 Channel Balance
S385-15
$9.34
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