26DS 42bsi rm Window channel balance

Hello! That stamp indicates a heavy duty spring. It's not otherwise used to identify the Series. Before we go any further, we'll need to figure that out.

I see you were looking at our S385-26 channel balance. This comes with a 19-005 top and 15-004 bottom nylon fitting. Do these match what you have now? If not, or if you aren't sure, we'll need photos and dimensions for both. These nylon fittings are the only way to identify the Series so it's important that we know what you have.

I would also double check the length of the metal channel. Based on your stamp, it should be 27" long, not 26".

Finally, how many of these were you looking to purchase?

Ah, I'm glad you showed us these photos. You have a special type of balance with an extended cord. The Series 385 will not replace this. It has to be a custom order.

We will need a bit more information. First, I was wrong before about the metal channel length. Since you have this type of balance, it should be 26-5/8" long. Please confirm.

We will also need to see whatever hook or clip was at the end of the cord. Yours seems to have broken off, so you'll need to get an undamaged version of this balance to confirm.

Finally, how many did you need?

Once I have that information together, I can email you a custom order link and price quote for the requested quantity.

Thanks! I'll email you an order link now for two.

Sure, whatever you need. Just keep in mind that window measurements don't really help us when it comes to these balances. We need to know pretty much the same information we required to identify the original. Nylon fitting combination, clip style, stamp, and quantity. 

As long as you confirm that the nylon fitting combination and clip style are the same then we don't need to see more pictures, but you should absolutely check to make sure. I've known installers to use different balances for the same windows in the house, so it's always better to check just in case. We would still need to know the stamp and quantity for each balance regardless.

Hey, Larissa. Were you able to tell me the stamp for this balance, as well? And just to confirm, you only needed four of these?

Perfect, thank you! I'll send that over right now.

It's up to you, though for the sake of our records it would be easiest if they're all on the same order. Thanks for asking!

Hi there! I had sent you a second order link on the 20th. I would check your spam folder in case my email got flagged accidentally.

I can't combine orders for you, but you can use the custom order links I've sent you to add these custom balances to the same cart.