Hi! Can you help me make sure I'm going to order the correct channels for my windows?
28 in length
1/2 inch wide
Window channel balance

Quick Learner from VA
Apr 24, 2023 12:59 pm
3 user uploaded images
2 Replies

Jasmine from SWISCO
Apr 25, 2023 11:36 am


Thanks for reaching out! It appears you have either our Series 351 or our Series 390 channel balance. To determine which series you'll need for your replacement balance, you'll need to confirm the measurement for the depth of your bottom shoe. It should either be 1" or 1-1/8" as shown below.

Comparison of the S351 and S390 balance shoes.
You'll want to be sure that the length you confirmed is of the metal channel and not the entire balance. Once you have confirmed this, you'll need to search for any stamps/markings on the metal channel that will help you identify the stamp needed for your balance.
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