Window channel balance

Question

The string broke and so I'm trying to find a new channel balance for my window. It is double pane window, but it is not A tilt to clean window. You pop out the window when you want to clean it and that is when the string broke.

Casey · Accepted Answer

Hello,

We can supply your replacement balances but it will need to be a custom order due to the length, extended travel pulley system and unique combination of end attachments. To confirm the correct replacement, we'll need to see a side photo of the bottom fitting that the pulley extends from. Also, please note that the minimum order is two since it is important to replace both balances at the same time to ensure that the sash is equally supported. Thank you!