Window channel balance

Hi Gus,

Thanks for posting! I am confident we can supply you with the replacement balances you need but I'll need to see a clearer photo of the bottom shoe from the balance. I'll also need to see the stamp from the metal channel; if there is no stamp, I'll need to know the exact weight of the window sash.

Please feel free to reach out with any questions.

Thanks for the photos!  Your balances are either the S380-27 with a 1" shoe or the S385-27 with a 1-3/32" shoe. To determine which series is needed for your window, look over the dimensions from the diagram below to confirm the depth of your bottom shoe. Keep in mind, there is a chance that it could measure 7/8". If so, please let me know as these will need to be a custom assembly.

Based on the 26 5 marked on the channel, you'll need the 2650 stamp option. Although, you may want to double check that your sash weighs 26 to 30lbs.

Comparison of the S378, S380 and S385 balance shoes.