Window channel balance BSI 32_3

Home Owner from Albuquerque, NM

Hello, I want to replace a few old window channel balances (installed ~ 2003 or 2004) but they are probably discontinued. The marking is BSI 32 3 (there really is a blank space between 32 and 3 so I do not know the actual pane weight rating). The metal part is exactly 32" long x 1/2" wide.

I have a few dimensions: the plastic bottom part (with the wheel inside) is 1 5/16 or 1 3/8 total length and 1 1/8 deep. It has wings 1/2 long, which bring the total width to 7/8 (both wings + central channel width). The top part is 1 1/4 total visible length x 3/4 depth. It also has wings which bring the total width to 15/16.

I hope you can help identify a replacement part number.

Thank you in advance,

Pascal 

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Home Owner from Albuquerque, NM
I will also need to change the sash stops, as they are worn out and the channels disengaged from the existing stops (they stick up higher than the window pane when the window is closed - the bottom pane only moves, the top pane is fixed). I think I identified the correct sash stop as "stepped sash guide, Alpine", part code 18-171.
If that is indeed the correct sash stop, that might help you identify a matching channel balance.
Thanks
Pascal
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Emily
Emily from SWISCO
SWISCO
Expert

Hi there, Pascal.

Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length ending in 5/8" which is what makes it custom. For example, the metal channel should be 32-5/8" long. Can you triple-check that for us to be safe? In case it indeed measures 32-5/8" long, can you tell me the number of balances you're looking to replace? 

As for the top sash guide, I agree that the 18-171 looks like a match as long as the specifications match up. 

Home Owner from Albuquerque, NM
Hello Emily, you are correct, the metal length is indeed 32 5/8", I made a mistake in my original measurement.
I will need 4 balances.
Thank you,
Pascal
Emily
Emily from SWISCO
SWISCO
Expert

Thanks for confirming! I will email you a purchase link and price quote for (4) balances that you can use to place an order on our website. Please note that the top sash guide isn't included in this link so don't forget to add your needed quantity to your cart separately! 

Home Owner from Albuquerque, NM
Thanks a lot for your help and the quote. I passed the order, including the sash stops.
Pascal
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