We have older Atrium windows and they need new window channel balances. We cannot find any markings on them. can you help us identify the correct part
thanks
Window channel balance replacement
Quick Learner from Henderson, Nevada
Nov 6, 2025 6:15 pm
3 user uploaded images
4 Replies
Jasmine from SWISCO
Nov 7, 2025 1:23 pm
Thanks for writing in! Your window balance is similar to a few we have. To narrow down the correct match, I'll need to see a photo of the balance where the spring and the cord (string) are connected; around the middle/center.
Please let me know if you have any questions.
Quick Learner from Henderson, Nevada
Nov 7, 2025 1:41 pm
Here are the pictures you asked for
2 user uploaded images
Jasmine from SWISCO
Nov 7, 2025 2:06 pm
Thanks for the additional photo. You'll need the S395-29 to replace your balance. To select the correct stamp option you'll need to look for a stamp/marking on your channel.
If yours doesn't have one, or it is hard to read, you'll need to weigh the window sash. There is a chart below the product description that lists the weight ranges each stamp will support.
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