Window channel balance replacement

Quick Learner from CA
The string and spring fell out from my window when I tried to open it today, and I'm looking for 2 fully assembled replacement channels to replace them. Would you please help me to identify & let me know which model I should purchase for the replacement ? Many thanks!

Width : 1/2" Length: a bit longer than 25.5"
The channel has 25 5 BSI RM stamped
The shoe has PAT 6598264 stamped

Let me know if you need more information! Thank you and have a great day!

Regards,
Shen
2 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Thanks for posting, Shen. We can replace this balance, but it will have to be a special order. Thanks to your helpful pictures, we have everything we need to get started. I will email you a special order link and price quote right now.

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