Caldwell window balances

A home owner from Portland says:
looking for two sizes of similar window replacement channels. Vinyl Windows were installed in new home in 1994. Both look similar to S380 or S385)

both non-tilt, 1/2 inch channels.

1. 27 inch, 26 4 Caldwell KM
2. 33 inch, 32 3 Caldwell LM
Channel balance
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Tom from SWISCO responded:
You are quite right. It looks like you need either the series 380 or Series 385 balances. The difference lies in the shoe. The series 385 balance has the 15-004 shoe which is 1 3/32" deep from front to back. The Series 385 has the 15-005 shoe which is 1" deep. If you measure your shoe you should be able to determine which one you need. Please let me know if you have other questions.
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