Window channel balancer

Home Owner from Seattle
Can you please help me identify what channel balancer I need? This is from a Milgard window. The only information I can find on it is 13 4 PM. Between the 4 and the PM going across in the opposite direction, I see what could be ISF or TSF Or IS8 (very hard to see).
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Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length of 13-5/8" which is what makes it custom. I'll just need a few more details so I can get this moving for you. Can you show us a clear and up-close photo of the metal clip attached at the end of the pulley cord? And how many balances are you looking to order?

Home Owner from Seattle
I forgot to add that it's 13.5 inches long. And I need 4 of them.
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Emily
Emily from SWISCO
SWISCO
Expert

Thanks for getting back to us. The metal channel for our replacements is designed specifically to replace those with a 13-5/8" long metal channel. They won't work for you if your length differs from this. Just something to keep in mind! I'll email you a purchase link for (4) balances that you can use to place an order on our website. Please note, there is a 5-6 business week lead time. 

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