Tom from SWISCO responded:
October 12, 2020
It's difficult to tell from your photo what kind of balance you need. I can only see the bottom most tip of it. Can you remove it from the window and show me clearer photos? I'd like to see the top end, as well as the stamp printed on the metal channel itself. Thank you. |
Tom from SWISCO responded:
October 13, 2020
If the shoe is the only thing that broke, then you can just replace that. Yours is way too damaged to make out, though. We need to see an unbroken version out of the window. We will also need its precise width and thickness. If you do need a whole balance, though, then we need the information requested above. I'm afraid there's no way around that. |
Tom from SWISCO responded:
November 11, 2020
Thanks for getting back to me. The Pivot Shoe looks like possibly our 15-210, but compare the dimensions to see if it matches up. Also see the 15-225 Tamp R Lock. The balance appears to be a Series 770. Measure the metal channel length to confirm the length needed. You'll need to weigh the window sash to know what stamp option to select. Let me know if you have further questions. |