Window channel replacements

Depending on the measurement of your bottom balance shoe, will determine whether or not you will go with our Series 385 or Series 380 channel balance. Get back to us and let us know how you made out.

I'm afraid this picture does not tell me what shoe you have. The important measurement is the depth. In other words, the "heel to toe" measurement. We have detailed measurements for each balance that you can use as a reference. If all your windows are identical, it's a good bet that the balances will be, as well. That said, you may want to double check anyway. You never know if there is something subtlety different about one window compared to the others. In this industry, I find it always pays to play it safe.

I received your new pictures, but you appear to be measuring the top attachment here, not the shoe. I recommend carefully going over my last post. You don't really need to send us a picture at this point, anyway. The difference is subtle, so seeing a picture of the shoe next to a ruler won't really tell us for sure. You will have to measure as carefully as you can and refer to our dimensions to confirm what would work best.

The Series 380 balance uses the 15-005, so if that's what you have, you'd need S380-30. The stamps may be printed on the balance, but it's best to weigh the sash and consult the chart on the product page to be sure.