Window counter balance

Question

These are 27" long as measured on the metal section. There is a printed code that is "26-5" and I think "CMX" but that part is hard to see. Do you have a replacement part for this?

Thanks Randy Campbell

Tom · Accepted Answer

Thanks for your photos. Based on what I see here, you have either our S380-27 or S385-27, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.