Window crank

A home owner from Swansea, MA says:

I have a Hurd window crank and it has come out of the slot and I am unable to open/close two of my windows. Looking for replacement parts. I can also be reached via cell and my name is owen

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Emily from SWISCO responded:

Hi, Owen.

It looks like your worm gear came out with the handle which means you'll need an all new operator. We'd be happy to help but we'd like to see a photo of your operator with the window open so that the arms that move the sash are fully visible. 

A home owner from Swansea, MA says:
If possible I'd like to get extra operaters in case this were to happen again with my other windows.

Thank you,

-Owen
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Emily from SWISCO responded:

Thanks, Owen! I'd say this looks like a match for our 39-348 awning operator which uses the 36-078 shoe stud (sold separately). Look over the specifications for this part and compare them with your old assembly to see what you think. 

Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
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