Tom from SWISCO responded:
May 6, 2020
Hello! Looks like your worm gear is stripped out. Since your elbow-to-elbow distance is 16", I recommend our 39-140. As long as that measurement is accurate then this will repair your window. |
Tom from SWISCO responded:
May 7, 2020
No, that cover is designed to go with a different product. The 39-140 has its own cover that is physically part of the mechanism itself and cannot be removed or replaced, nor can any other covers be added on top of it. It appears just as you see it on its store page. |