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Emily from SWISCO responded:
October 12, 2022
Hello! Your operator is a match for our 39-092 but ROTO discontinued the bracket link arms that connect to the sash so you would need to re-use your old one. Look this part over and let me know if you have any questions. |
Hi Emily,
Thanks for responding. So it seems I only hav 1 leg of the 2-part bracket link arms. The arm attached to window is 5 inch and the missing arm is 3 inches before it enters the ROTO casement operator. Do you have the model number or anything that describes the bracket link arms so I can search the internet?
Can you suggest what I can do to find that missing leg or any other leg that might work to replace it? I added some pictures of the window complete and the other I am trying to find replacement parts for
Lastly, I also need the handle for the ROTO casement operator. I thank you in advanced for all your help :O)
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Emily from SWISCO responded:
October 13, 2022
Sure, for a compatible handle see the 39-224. I'm afraid we're not familiar with ROTO's part numbers so I don't know what part number these bracket link arms are under. We also have no operator link arm that would replace them, unfortunately. Sometimes these bracket arms can be found secondhand on a site like eBay, but I can't make any guarantees. I am very sorry for the inconvenience. |
Hi
The casement you provided is on back order. The Good new is I have the brackets. In this casement operator specific to the side the window opens?
I previously sent you a picture of the casement for window opening to right. The one I am missing is for window opening to left. See new picture. Did you provide the correct product number?
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Emily from SWISCO responded:
October 17, 2022
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Emily from SWISCO responded:
October 17, 2022
Thank you so much! We appreciate your business. Please let us know if you had any other questions regarding this or any other project. |
