Window crank too big or too small

A quick learner from Illinois says:
I'm having trouble getting the right crank for my casement window.
I need an 11" long arm, but I can only find 9" and 13" arms on your website. Please help.
User submitted a photo of a window operator.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Thanks for posting. I'm afraid this operator has been discontinued and is no longer available. The best match we have is our 39-095, though you may need to retrofit it to your window. You would also need a new handle, our 39-286. What do you think?
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