Window cranks and openings left and right

A home owner from Revere says:
May 20, 2021

This is double pained crank out window. Was installed 14 years ago as a result of a fire so I have no idea what brand it is. the bottom Kranks are all Broken and there is a little hole in the bottom that the window crank fits into- that keeps falling out , so the. Window doesn't close all the way unless you move it into the next little hole. It looks like it has a clip to hold it in place

Thank you. John 

Thumbnail of the uploaded file named 61217158-9356-464B-9622-6DA0B9A49174.jpeg
Thumbnail of the uploaded file named B45D5175-DA91-41C2-92F6-0AEDDCFF6368.jpeg
Thumbnail of the uploaded file named A7944B70-479B-49BA-9135-E9104F27033A.jpeg
Thumbnail of the uploaded file named BBFDCD6A-54DF-475D-832E-49D932D44A69.jpeg
Thumbnail of the uploaded file named 642EA2C2-B938-4A55-9C3F-F8EE0B766F5C.jpeg
Profile picture of Bob
Bob from SWISCO responded:
May 24, 2021

Hi John. This looks like it might be our ROTO Split-Arm Operators, the 39-329 and 39-330. The current versions of these operators use a slightly different crank handle--see the 39-232. For new sash brackets, see the 39-553 and 39-554. Look over all the dimensions we list to confirm these are the parts you need.
RH Inverted Split Arm ROTO Operator, Vinyl App
RH Inverted Split Arm ROTO Operator, Vinyl App
39-330
$34.78
LH Inverted Split Arm ROTO Operator, Vinyl App
LH Inverted Split Arm ROTO Operator, Vinyl App
39-329
$34.78
Roto Folding Crank Handle, 11/32"
Roto Folding Crank Handle, 11/32"
39-232
$10.80
Roto Sash Bracket
Roto Sash Bracket
39-554
$9.85
Roto Sash Bracket
Roto Sash Bracket
39-553
$9.85
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.