Hi,
I have a client with two of these window that need servicing. What do you need to know for me to have replacement parts?
Window doesn't stay open and weatherstripping is bunched up
Handy Person from Arizona
Dec 13, 2023 3:14 pm
1 user uploaded image
2 Replies
Casey from SWISCO
Dec 14, 2023 9:29 am
Hello,
We'd be happy to look into this for you but we would need to start by seeing photos of each part that you need uninstalled, along with relevant dimensions, to compare to our inventory. See our video below showing the end profile image and dimensions we'll need to research your weatherstripping replacement options. Thank you.
If the window doesn't stay open, there is a good chance that the support balances on the sides of the window need to be replaced. See the videos related on this page to assist you depending on the type of window and hardware that it uses.
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