Arm on 39-089 is too long

A home owner says:
March 4, 2018
I go the 39-089 window dyad crank 5" but it's too long. I posted picture of the old one. I posted the 2nd picture but not sure if it's the part number or not.
User submitted photos of a window operator.
Profile picture of Tom
Tom from SWISCO responded:
March 8, 2018
I agree, the 39-089 looks like our best match. I'm afraid we can't provide a version of this operator with a shorter link arm, though. What we usually do in this situation is to drill out the link arm on both the new and old operator, then put the old link arm on the old operator. You can install it using a 62-014 rivet. You would hammer it over a metal plate.
Window Dyad Crank, 5"
Window Dyad Crank, 5"
39-089
$43.70
Rivet
Rivet
62-014
$1.12
Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.