Paul from SWISCO responded:
February 15, 2018
Thanks for your post, Nick. It looks like you are showing us a top sash guide. You've come to the right place as we do offer them. I encourage you to visit our sash guides by clicking here . I've also placed a video below I think you may find helpful. If after reviewing all of this, you are still unable to locate a replacement, send us more photos of the guide removed from the window. We'd like the photos to appear like "mug shots" if you will, from the front angle and side angle.
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Paul from SWISCO responded:
February 20, 2018
Your top sash guide looks like our 18-142 guide. Please compare. Unfortunately, we are only able to get them made in black. I hope that's okay!
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