Window issues

A home owner from USA says:
August 16, 2017
Window issues
User submitted image of their window hardware.
Profile picture of Tom
Tom from SWISCO responded:
August 21, 2017
I believe we can help you with this. You may use our 26-226 pivot bar as a replacement. Our Series 600 spiral balance could be a good choice for you.

Lastly for your pivot shoe, I am afraid the metal center cam is not available by itself. You will need to replace the entire shoe and for that our 15-178 looks like the best option for you.
A quick learner from Minnesota says:
August 25, 2017
Thanks Mike! The pivot bar 22-226 was what I saw as the replacement also! The complete shoe of 15-178 seems like a good one also! Do you need any measurements of anything? A previous message I thought wanted measurements of my window? The window sizes are
Top- 31 3/8 Wide x 24 1/2 high. Bottom- 32 1/2 Wide x 25 3/4. Now, will the springs that I have now from the pictures I sent, work with the new shoes? The little pins on the springs will fit the new shoes? When I get all info on the parts, I will be ordering everything I need to fix the windows,2 at this point! Thanks for all your help Mike. Bob

Do you need measurements for my old shoes?
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Tom from SWISCO responded:
August 29, 2017
You don't really need the size of your window in this case. Just compare the length of your old balance's tube to confirm the proper length, and maybe check the diameter to be sure it's the same 5/8" as on our Series 600 balance.

As for the shoe, we have detailed dimensions for our 15-178 on its store page that you can go over to ensure that it matches. The Series 600 is compatible with the 15-178, yes.
A quick learner from Minnesota says:
August 29, 2017
Thanks, Mike! With all the info, I placed an order yesterday! Will see if the arts work like I think they should. Will probably order more after the parts arrive! Thanks again for all your help! Will let you know how it work out. Bob
12" Series 600 Spiral Tilt Window Balance
12" Series 600 Spiral Tilt Window Balance
S600-12
$7.92
Pivot Lock Shoe, Brown Brake Pad
Pivot Lock Shoe, Brown Brake Pad
15-178
$3.70
Pivot Bar, 3-1/16"
Pivot Bar, 3-1/16"
26-226
$2.55
Spiral Balance Charging Tool for Tilt Windows
Spiral Balance Charging Tool for Tilt Windows
75-006
$9.97
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