Window latches replacement

Hello Trini! Please see our 26-431P latch sash lock pair. I think this may be just what you were looking for.

That sounds like a problem with the balance. We can help, but I need you to remove it entirely and show me a clear picture of the top end, bottom end, stamp, and whatever clip is at the end of that cord.

If the window won't stay up, then you need a new balance, like I said in my last post. In order to make a recommendation I need the photos I requested before. I recommend that you reread my last post just to make sure we're on the same page. 

For now, you can consider our Series 770 as a possible replacement, but please understand that this is just an educated guess. Without seeing clearer pictures of your balance I cannot guarantee this is what you want.