A quick learner from Seattle wa (green lake) says:
September 9, 2020
The handle broke off from The opener, and the hardware snapped off. I have two identical windows and one of the photos (with the thumbs up) shows the hardware intact. I'm looking for the replacement hardware.
Bob from SWISCO responded:
September 14, 2020
Start by looking at our 39-171. Go over all the dimensions and see if this matches up. For a new crank handle, see the 39-114L.