Window operator gear replacement

A home owner from Aromas, CA says:
May 13, 2021
Hello,

The pointed gear is missing two teeth. If that can be replaced I'd like that. If not, the entire operator.

Thank you.
Thumbnail of the uploaded file named IMG_3645D.jpg
Thumbnail of the uploaded file named IMG_3646D.jpg
Profile picture of Emily
Emily from SWISCO responded:
May 14, 2021

Hi there!

We don't carry replacement gears, unfortunately. We can help identify your operator but we would need to see a photo of your operator with the window open so that the arms that operate the sash are fully visible. 
A home owner from Aromas, CA says:
May 17, 2021
Ok here ya go
Thumbnail of the uploaded file named 59677F3B-AA21-4798-9690-38AD20F93653.jpeg
Thumbnail of the uploaded file named C69CBB5D-7189-42D1-B7E5-94AED2C80159.jpeg
A home owner from Aromas, CA says:
May 17, 2021
Actually I just realized this picture I sent you is from a window that opens to the right, and the part I need is from a window that opens to the left. I couldnt get it to open to take a picture.
Profile picture of Emily
Emily from SWISCO responded:
May 18, 2021

Take a look at our 39-031 and 39-032 operators. Review our dimensions and compare them to your current operator to see if everything matches up. 

Dimensions for 39-032
Dimensions for 39-032
A home owner from Aromas, CA says:
May 21, 2021
39-032 is the one! Thank you!!
EntryGard Dual Arm Operator
EntryGard Dual Arm Operator
39-031
$29.70
EntryGard Dual Arm Operator
EntryGard Dual Arm Operator
39-032
$29.70
Watch How To Repair A Casement Window Crank Operator
Watch How To Repair A Casement Window Crank Operator
VIDEO
WATCH >
Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
VIDEO
WATCH >
How to Orient a Dual-Arm Operator
How to Orient a Dual-Arm Operator
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.