Window part

Question

We have a double hung window that parts have failed. We need parts for the upper and lower panel. I have more photos but could only upload 5 at a time.

Thanks

Jennifer

Casey · Accepted Answer

Hello,

We'd be happy to look into this for you but we would need to see photos of each part you need fully removed from the window to compare to our inventory. We'll also need written-out dimensions, including the hole center spacing for the sash lock, as well as the exact width and thickness of the pivot shoe. See the videos related on this page to help you through the replacement process. Thank you!