Window part
Hi there!
Thank you for reaching out to us. We don't recognize the part shown here. Can you detail its function? Can we see a photo of it installed? I can't promise we'll have a replacement, but those details should help us confirm.
How do I send you pictures in responding?
It looks like we only received one photo, but you can text the rest to (888) 991-1929 or email them to help@swisco.com. Just be sure to include the reference number for this discussion with your photos: D370087.
Thank you! This appears to be a top sash guide, but we don't sell this one. Please allow me to consult with one of our senior experts, and we'll reach back out ASAP.
We have not encountered this specific type of top window sash guide before. After reviewing your dimensions, we found the 18-008 top guide. While it does not come with a cap like yours, you can adjust it up or down to align with the sash screw hole for attachment. Review the specifications and see what you think.
