Window parts

A home owner from Albany NY says:
April 24, 2019
I have no markings because pieces are totally missing. I'm sorry I hope you can help. It's the back window of a fold out window. The window in the front is fine, it's the back upper window that holds the window up that the pieces are broke
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Paul from SWISCO responded:
April 25, 2019

Thanks for writing in. You have a broken pivot shoe. You will need to remove either an undamaged version, or piece back together the damaged version, and provide us the width and depth. See the video below for assistance.
Spiral Balance Charging Tool for Tilt Windows
Spiral Balance Charging Tool for Tilt Windows
75-006
$9.97
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
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