Window parts

Thanks for posting. Your stickers don't tell us much, but your pivot shoe looks like our 15-192, which is Certainteed brand. There was also another shoe made once upon a time that was Simonton brand.  It was identical to our 15-192 except for one or two differences.

You also mentioned you need a spring. The 15-192 is compatible with our Series 170, so I think that's also what you want.

There is no such thing as a universal part in this industry. Your case is also somewhat rare in that a brand name is specific to one single part; most windows and doors use generic hardware regardless of brand. When you need to identify a part, it's necessary to go by its physical design and dimensions. You're better off assuming that whatever part you have is one of a kind and work from there. In my experience, that's the only reliable method.

I mentioned in my prior post that if you needed a spring, you can use our Series 170. As for the white piece around the spring, that looks like it's just the cover. The Series 170 uses the 15-156 cover. You may also need a 15-157 bushing.

That said, if your original cover and bushing are undamaged, you can just reuse them. You can reuse your spring, too, if it's in good condition. That's the great part about coil balance systems, you only need to replace what's broken.

Awesome! My pleasure. Let us know if you need anything else. Thanks for considering our business, we really appreciate it.