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Bob from SWISCO responded:
February 3, 2021
Hello. First off, for the pivot shoe see if our 15-045 matches up. For the spiral balances, be sure you're measuring the diameter of the outer plastic tube, rather than the spiral rod itself. If that outer tube diameter is indeed 3/8", please also make sure you're measuring up to and not including the colored tip for the length. If your lengths and diameter are accurate, then see our S900-25 and S900-29. I would obtain the exact weight of the window sashes these windows support to confirm what Color Tip options to select. Finally, for a new fastener see our 33-016. Also see the 75-006 Charging Tool if needed. Let me know if you have further questions. |
