Then I have a question about the sash lock, it doesn't offer a right and a left. Ours our specific and one won't work for both windows. Here are some pictures, any suggestions? The white one is facing the way I need one of the sash locks to face and the black one is facing the way I need for the other window. It's very confusing!
Thanks, Tammy
Tom from SWISCO responded:
September 21, 2022
Hello, Tammy. Your lock appears to be a match for our 38-075, which is a neutral lock and is interchangeable with both the left and right hand side. Can you go into more detail on exactly why your lock won't work the same way? Truth does not make a handed version of this lock to my knowledge. |
Tom from SWISCO responded:
September 22, 2022
I don't see any reason why the 38-075 couldn't work for you. As long as our dimensions match up to yours, you should be good to go. |