Window product number: HR 710 Installed 2/2013

Quick Learner from Boynton Beach, Fl
Nov 29, 2024 10:33 am
Plastic guides have deteriorated and need replacement. I need 24 of them.
3 user uploaded images
5 Replies

Quick Learner from Boynton Beach, Fl
Nov 29, 2024 10:34 am
These are PGT windows.

Emily from SWISCO
Dec 3, 2024 1:46 pm


Hey there!
Thank you for reaching out to us. Unfortunately, we don't sell a replacement for the guide shown here. I am very sorry that we can't be of help with this repair; please let us know if you have any other hardware questions.

Quick Learner from Boynton Beach, Fl
Dec 3, 2024 1:59 pm
Any idea where I could get them. Maybe at PGT? Do you have a contact there? Most of these parts have disintegrated. I am disappointed in the product especially if I can't find replacements. The windows don't function properly without them. Thank you for your help.

Emily from SWISCO
Dec 3, 2024 3:21 pm


Yes, your best bet would be to contact PGT but I'm sorry to say that we don't have any contacts with them. If they aren't able to assist, you could try and consult a local mom-and-pop type hardware shop. We can't make any promises but they might have a few ideas.