Last week I was in contact by email with Steve Rakoczy who has been very helpful with my project but I thought it would be useful to consolidate all the details for the 3 window parts needed in one request.
1st item: Channel balance 28" in 770 series.
The number stamped on the balance is 27D. There are no plastic ends with my current balance, does that pose a problem? Also you mention these balances do not come with screws so if I don't have all of them will a handyman have to improvise with other screws? Do these come with a cover that hides the metal part on the window? Will need 16 of these balances.
2nd item: Combo Tilt Corner Latch Sash Locks #26-431P. I believe 5" length with 3 screws. Will need 26 of these.
3rd item: Snap in glazing strips for impact glass. Not sure which one I need 55-206 or 55-206-6. My strip measures 1/4" top x 1/2" x 3/8". Will need a few of 27" length.
How do you handle returns or wrong items please?
Thank you kindly in advance for your help.
Rosanne
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Tom from SWISCO responded:
July 29, 2021
Hello, Rosanne! I agree, that first item looks like our Series 770 channel balance. The Series 770 is not designed to come with plastic ends so you're fine there. As for a screw, you could use our 33-016 but honestly any screw your handyman has that's in this size should be fine (#8 x 1"). This is a very common screw size and if he doesn't have any on hand then you can pick them up at any local hardware store. Lastly, these do not come with covers, unfortunately. We do not sell balance covers of any kind. For item two, I agree that the 26-431P is a match. For item three, if your glazing is 27" then you want the 55-206, which is sold in 3' increments. The 55-206-6 is the same exact part but is sold in 6' increments instead, which would be way more material than you need. This is of course assuming that the 55-206 matches the shape of your original, which I cannot confirm. You can see our return policy here. |
