Window replacement balances for aluminum single hung window

Question

The balances needs replacing because when raised the window will not stay up. I measured from top to middle of window 22 inches. The window length is 46 inches long. This is a non tilt window. What type and size balances do I need. Picture posted of balance in window

Emily · Accepted Answer

Hello!

Thanks for reaching out to us. We may be able to help with this but we'll need more information. Can you remove an undamaged balance and show us a close-up photo of the extended inner spiral, along with any brackets or attachments?