Window replacement parts

Question

Good afternoon, Attached are some pictures of some windows in need of repair. The base pivot pin for the widow sash is broken. The module the pin sits in is broken. The "string ballast" has broken as you can see. Im not well versed in the proper names of the window parts. I have included a picture detailing the manufacturer of hte windows. I have 6 or 7 windows that have these same problems in a client's apartment. Help with identifying the parts to order would be greatly appreciated.

Thank you,

Dave

Thank you,

Dave

Casey · Accepted Answer

Hello,

It sounds like you are looking for replacement pivot bars, pivot shoes, and support balances. There's a good chance that we can supply the parts you need but we'll need to see undamaged versions of your parts removed from the other side or an identical window in the house to compare to our inventory. See the videos below to help you through the process. Thank you!