Window balance 26-5 IH5 CMC 50

Question

I accidentally broke this window...and i need to replace one of these rollers yet I can't seem to find it anywhere.
Could you tell me where I can get this one?

User submitted photos of a window balance.

Tom · Accepted Answer

We believe we may have narrowed to two possibilities on what balance you need. Depending on your balance shoe size will determine whether you need our Series 380 or Series 385 channel balance. Get back to us if you need any further help.