Emily from SWISCO responded:
January 6, 2022
Hello! I'm sorry to hear the top sash guides you ordered didn't work out. You can see our return policy here. Our 18-009, 18-166 and 18-199 are the closest matches I could find but you've already tried these out and said they didn't work. It's hard to get accurate measurement from pictures; can you write out the dimensions for your top sash guide? You can use the parts I mentioned above as a reference for what dimensions we're looking for. Thank you! |