Window sash balance

A handy person from Westerly, RI says:
Hello,

I need to replace my andersen window sash balance. what part number do you recommend?
Thumbnail of the uploaded file named 20220524_165302.jpg
Thumbnail of the uploaded file named 20220524_165312.jpg
Thumbnail of the uploaded file named 20220524_165251.jpg
Profile picture of Emily
Emily from SWISCO responded:

Hi there!

It's a bit hard to tell but I believe I see R13 followed by 927 which indicates you'll need the 24-R13-927 Andersen sash balance. Let me know if you have any questions!

How to replace an Andersen Window Balance
How to replace an Andersen Window Balance
VIDEO
WATCH >
Andersen's Narroline Sash Balances
Andersen's Narroline Sash Balances
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.