Window sash insert

A home owner from Naperville, IL says:
Length 2 1/2 inches
Width 1/4 inches
Thickness 1/8
Please help us find this product. This is part of the window sash insert.

It broke down when I tilt the window.
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Bob from SWISCO responded:

Thanks for writing in. Start by looking at our 26-230 and 26-415 Pivot Bars. Go over the dimensions and see if you think either of these might work for you. 

Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
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Anatomy of a tilt window
Anatomy of a tilt window
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