Window sash lock broken

A home owner from 60008 says:
September 19, 2020
Hi, I have attached 3 pictures. First 2 will show the broken lock (shaft which locks/unlocks is broken). Third pic shows a working lock in another window (you can see the shaft which locks/unlocks).

Do you have a replacement part for this?

Thank You!
Kamal
Thumbnail of the uploaded file named Broken Window Lock- 3.jpeg
Thumbnail of the uploaded file named Broken Window Lock- 2.jpeg
Thumbnail of the uploaded file named Broken Window Lock- 1.jpeg
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
September 28, 2020

Thank you for your patience during this very busy season, Kamal. Based on your photos, you have the older style Roto locking handle. I suggest either the 38-138 or the 38-139 with the longer "fork". You would need to check and see how long a fork you need to activate the locking tie bar on your window.
Roto Multi-Point Lock, 29MM Fork
Roto Multi-Point Lock, 29MM Fork
38-138
$25.55
Roto Multi-Point Lock, 37MM Fork
Roto Multi-Point Lock, 37MM Fork
38-139
$24.44
How to Replace a Multi-Point Lock on a Casement Window [1080p]
How to Replace a Multi-Point Lock on a Casement Window [1080p]
VIDEO
WATCH >
How to open a casement window that has a broken lock
How to open a casement window that has a broken lock
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.