Window slide piece that goes on operator

A home owner from Wichita Kansas says:

May 19, 2018

I need the slide piece that goes on the end of the operator arm that fits in track identified in the pics. I bought a new track and slide piece but they attach to my window in a way that will not allow my window to close. I broke the original piece when I was removing it so part of the plastic is gone from the piece. Can you help me please? I need six of them.

Thumbnail of the uploaded file named image.jpg

Tom from SWISCO responded:

May 29, 2018

Thank you for your patience during this busy season. The original broken part you're showing us looks like it might be the hinge, not part of the operator. If it is part of the operator, I'm afraid we haven't been able to find anything closer; the 39-529 is the only option we have.

If you aren't sure if it's the hinge or not, watch the video below. Hopefully that will clarify.

14-1/2" Casement Track, Truth

39-528

$2.95

Truth Hardware Track Slider

39-529

$1.20

How to Replace a Hinge Set in a Casement Window [1080p]

VIDEO

WATCH >

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