Window will not close.

A handy person from St.Louis MO. says:
Window crank comes out. But doesn't close the window.
Thumbnail of the uploaded file named 16521212577292294200798239715608.jpg
Thumbnail of the uploaded file named 16521212961562711303656227195119.jpg
Thumbnail of the uploaded file named 16521213117733868808818451972457.jpg
Thumbnail of the uploaded file named 16521213292555098669484696714637.jpg
Thumbnail of the uploaded file named 16521213975667354395266331576801.jpg
Profile picture of Emily
Emily from SWISCO responded:

Hi there!

Your operator looks like a good match for our 39-216 and 39-217. Look over our specifications and let me know if you have any questions! 

Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.