I took the window apart. I do not have a tip color on mine.
The balance is 25? long diameter is 5/8?
And the spiral is 25 3/4 inches long.
What do I need to purchase to fix my window.
Tom from SWISCO responded:
September 2, 2020
It sounds like you need a new balance. Since the diameter is 5/8" and the length is 25", you want our S600-25. You'll have to weigh your sash on a scale to confirm the best tip color.