Window won't stay open

A quick learner from Gable sc says:
Purchased the part in the photo but not the correct part.
Thumbnail of the uploaded file named CE2820B6-76F1-4ED6-990C-915F74A1BA0B.jpeg
Thumbnail of the uploaded file named 1D17936D-364E-44A7-B67C-2F4BD9914DB3.jpeg
Thumbnail of the uploaded file named FCBBD6CB-B4BB-4803-BDB4-B7414D9DE5A5.jpeg
Profile picture of Casey
Casey from SWISCO responded:

Hello,

Your old-style Certainteed pivot bar was replaced by the 26-175. Take a look at the video below, as well as the specifications shown on our product page. You can find our return policy for the parts that you already purchased here. Thanks for posting! 

SWISCO 26-175 CertainTeed Pivot Bar Pair
SWISCO 26-175 CertainTeed Pivot Bar Pair
VIDEO
WATCH >
Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.